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Alegria Hotels’s Privacy Policy in Spain

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Official website of Alegria Hotels in Spain

Privacy Policy
Responsible for processing:
The company responsible for processing your data under this Privacy Policy is:
GESTIHOTELS ALEGRIA S.L
NIF: B66240557
Address: Carretera N II, Km 672,5 - 08398 Santa Susanna (Barcelona)
E-mail address: proteccion.datos@alegria-hotels.com
Web: www.alegria-hotels.com
Registered in the Mercantile Registry of Barcelona, Volume 44214, Sheet 198, Page B449831, Entry 4
At GESTIHOTELS ALEGRIA S.L, we recognise the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.
The present privacy policy intends to regulate all aspects related to the treatment of data of the different users who browse or provide their personal data through the different forms located on the web.
Personal Data
Personal data is information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose, we collect the personal data that the user communicates to us: Name, surname(s), e-mail address, telephone number, postal address, town, etc. as well as all those data that you voluntarily provide us with through any of the social networks from which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.
The user's visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in the event of providing them, the data will be treated in a lawful manner subject to the principles and rights set out in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
Purpose, duration and legitimacy of the processing
The data provided by the user will be processed for the following purposes:
- To attend the request or inquiry made by the user through the contact form located on the website. We collect and process the user's personal data in order to process and manage their request, a query or any request made through the form. These data will be kept for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy for the processing of the data will be the consent given by the user by checking the box accepting our privacy policy before sending the request. The user has the right to revoke his/her consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- Send newsletters and bulletins about GESTIHOTELS ALEGRIA S.L. products. With the user's consent, we collect and process personal data in order to send him/her information about our products and services. These data will be kept as long as the user does not revoke his consent to their treatment and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy for the processing of the data will be the consent given by the user by checking the box accepting our privacy policy before subscribing to the newsletter in the form provided for this purpose on the website. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
- Manage the curriculum sent by the interested party through the form enabled for this purpose and include it in the database of candidates of the company. These data will be kept for a maximum period of one year, after which the data will be blocked for the time legally established, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction.
The legitimate basis for managing and processing the interested party's curriculum is their consent, which they express by taking affirmative action in sending it and checking the box accepting our privacy policy before sending it. The user has the right to revoke his/her consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- Manage the loyalty card of GESTIHOTELS ALEGRIA S.L that is offered to our customers on our website. We collect and process the customer's personal data in order to issue this card as part of our services, and to benefit from our discounts and promotions. These data will be kept for the duration of the contractual relationship and for the time established by law with a minimum duration of 3 years.
The legitimate basis for managing the client/loyalty card is the execution of a contract to which the interested party is a party. If the user does not provide his/her personal data, his/her request will not be processed and we will not be able to provide the loyalty and discount service offered by the GESTIHOTELS ALEGRIA S.L. card.
- For profiling. We collect data to analyze the purchases made by the user, their interests and preferences. In this way we can offer you products and services that may be of interest to you. We will keep this data as long as you do not revoke your consent to its processing and for the time required by law, with a minimum duration of 3 years.
The legitimate basis for profiling is the user's consent given by accepting the relevant box. The user has the right to revoke his or her consent at any time without affecting the lawfulness of processing based on consent prior to withdrawal.
- To register as a "registered user" through the registration form located on the website, which will allow the user to access their private service area and inform them of our activities, and which may send them commercial communications of news about our services by any electronic means. These data will be kept as long as the user does not request to be removed from the register and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy of the data processing will be the consent given by the user when registering through the registration form and selecting the box accepting our privacy policy before sending your request. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
- Improve your experience when surfing the web. These data will be kept as long as the user does not revoke his consent to their treatment by eliminating the cookies and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy to improve your experience when navigating the web is the consent given by the user when accepting the cookies. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
- Manage our social networks and send you information about our activities and products. These data will be kept as long as the user does not revoke his consent to their treatment and for the time established by law with a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke his or her consent at any time without affecting the lawfulness of the processing based on the consent given prior to its withdrawal.
- Manage reservations and provide accommodation services in our establishment to users through our reservation form located on the website. The data provided will be kept as long as the contractual relationship between the parties exists, as well as for the time established by law with a minimum duration of 3 years.
The legitimate basis for attending to and managing the reservation made by the user through the web form will be the execution of a contract to which the interested party is a party. If the user does not provide his personal data, his reservation cannot be managed and the service requested cannot be provided.
Assignment or communication of personal data and international transfers
Your data will not be communicated or transferred to third parties unless there is a legal obligation or those providers linked to the person in charge acting as data processors.
International transfers are not carried out. In the event that they could be carried out at any time, they will be communicated to you in order to obtain your consent.

Updating of data
It is important that in order to keep the personal data updated, the user informs us whenever there has been any modification in them, otherwise, we are not responsible for the veracity of the same.
The user guarantees that the personal data provided are true, ensuring that all the information provided corresponds to the real situation, that it is updated and accurate, being obliged to communicate any changes.
Third Party Data
If the user provides GESTIHOTELS ALEGRIA S.L. with data of third parties for any purpose, he/she guarantees that he/she has obtained this data in a legal way, that he/she has previously informed the affected parties, obtaining their consent to communicate it and that the information provided is exact and true.
Mandatory nature of the information requested
All our forms have an asterisk (*) in the required data. If the user does not provide these fields, or does not check the box accepting the privacy policy, the information will not be allowed to be sent.
Rights of the interested parties
You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of data that are inaccurate or request their deletion when the data are not necessary for the purposes for which they were collected. You may request the limitation of the processing of your data and oppose the processing thereof by revoking your consent, as well as exercise the right to the portability of the data. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us Carretera N II, Km 672,5 - 08398 Santa Susanna (Barcelona). Email: proteccion.datos@alegria-hotels.com
If you believe that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency at www.aepd.es.
Data processing of minors
Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, and access and use of the portal is forbidden to minors. If at any time, the person in charge detects that a minor under 14 years old has provided personal data, we will proceed to the cancellation of the same. Likewise, parents or guardians may in any case contact GESTIHOTELS ALEGRIA S.L to block the access account of the minors in their care who have registered by falsifying their identity.


Treatment of Cookies
A cookie is a small file that is downloaded and stored in the user's computer when he/she accesses a web page. Cookies allow the website, among other things, to store and retrieve information about the user's or the user's computer's browsing habits and, depending on the information they contain and the way the user uses his/her computer, they can be used to recognize the user.
The user has the option of preventing the generation of cookies, by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookie Policy.

 
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